Collections Program: The Software to Manage Every Payment You Chase

A professional collections program lets you:

• Retire the notebook and the spreadsheet: swap error-prone manual tools for an automated system
• Know in real time how much you are owed: a dashboard with total portfolio, accumulated arrears and the day’s payments
• Calculate interest automatically: without the arithmetic errors that cost you money
• Send payment reminders: by WhatsApp, SMS or push before the due date
• Organize collection routes: your collectors in the field with a route optimized by area
• Produce professional reports: so you decide better about your portfolio

Without a collections program, a large share of the past-due portfolio is lost for lack of follow-up. With the right program, that share drops sharply.

Not every collections program is the same. The choice depends on the size of your business and your budget:

• CobrApp (recommended for small business): mobile app + web, free plan up to 20 customers and paid plans for larger portfolios. Offline, routes by area, Bluetooth. 4.8⭐ on Google Play / 250,000 downloads
• Enterprise collections software: corporate web systems. $50–300 per user per month. Suited to companies with 10 or more collectors
• AI and advanced automation platforms: high price. For mid-size and large lenders
• Contact center with dialer: for large portfolios and call centers
• Excel/Google Sheets: free, but with no automation, no alerts and no professional receipts

For independent lenders, merchants and small microlenders, CobrApp is the most complete and affordable collections program on the market.

CobrApp has the best free collections program on the market:

• Completely free up to 20 customers — with no time limit
• No credit card required for the free plan
• Works on Android and iOS — direct download on the Play Store and the App Store
• On the web too: access it from any computer at web.cobrapp.co
• No intrusive advertising on the free plan

If you need more than 20 customers, the paid collections program costs less than one lunch a week — with unlimited customers and every advanced feature.

If you run a small business, your collections program has to be:

• Easy to use: no training and no technical knowledge — set up in 5 minutes
• Mobile first: it works on the phone, because you collect on the street, not in an office
• Offline: don’t depend on the internet in areas with bad signal
• Affordable: don’t pay $50–300 a month for features you never use
• With digital receipts: proof of payment so no one can say “I already paid you”
• With arrears alerts: automatic notices so you never forget a payment

CobrApp meets every one of these criteria. That is why it is the most downloaded collections program in Latin America among small businesses and independent lenders.

Read also: The best collection control system for small businesses

Roll out your collections program today, in 4 steps:

• Step 1 — download CobrApp: free on Google Play or the App Store. It takes 1 minute
• Step 2 — load your customers: name, phone and the loan or credit details. You can import from Excel
• Step 3 — set the payment plans: frequency (daily/weekly/monthly), amount and interest. CobrApp calculates the rest
• Step 4 — start collecting! record each payment in 3 taps and hand over a professional receipt by WhatsApp or Bluetooth printer

Migrating from Excel: if your data lives in a spreadsheet, you can import it straight into CobrApp instead of retyping it customer by customer.

Do you have a team of collectors? The team plan includes multi-user access with roles and assigned collection routes. See all the plans.