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Collection strategies

Collecting well is not insisting harder. It is knowing who to call first, what to say when the customer has an excuse, and when an agreement beats a threat. These guides come from what works on the street: preventive collections, the phone script, the collection letter and amicable recovery.

12 articles

Articles in Collection strategies

  1. Phone Collection Script: Examples and Templates

    A ready-to-use phone collection script: 5 templates by arrears level and answers to the most common objections. Download CobrApp free.

    8 min

  2. Customer Tabs: A Guide and App for Your Store 2026

    How to control store credit: limits per customer, due dates, collecting without losing customers, and moving from the notebook to an app. Download CobrApp free.

    9 min

  3. Preventive Collections: Stop Arrears Before They Happen

    A guide to preventive collections: a contact calendar, reminder templates and the checks to run before you lend. Cut your arrears with CobrApp, free.

    9 min

  4. Debt Collection Letter: Models and Templates 2026

    Ready-to-use debt collection letter templates: reminder and formal demand, what to include and how to send it. Control your arrears with CobrApp.

    9 min

  5. How to Organize Collection Routes: A 2026 Guide for Collectors

    Organize your collection route by area, time of day and priority so you collect more every day. Make it easy with CobrApp, download it free.

    6 min

  6. How to Manage a Past-Due Portfolio: 2026 Strategies

    Manage your past-due portfolio with diagnosis, stage-by-stage arrears strategies and digital tools. Recover debt and prevent defaults. Download CobrApp free.

    6 min

  7. WhatsApp Collection Reminders (Automatic) 2026

    How to send collection reminders on WhatsApp automatically. Templates, best practices and tools to collect more without calling everyone one by one.

    6 min

  8. How to Collect From Late-Paying Customers: 2026 Guide

    Learn to collect from late payers with a staged strategy, negotiation techniques and digital tools. Recover your portfolio without losing the customer. Download CobrApp free!

    8 min

  9. 5 Successful Collection Strategies to Recover More in 2026

    Proven segmentation, proactive communication and automation strategies that raise portfolio recovery by up to 60%. A practical guide with the tools to run it.

    4 min

  10. Smart Collection Strategies for Microfinance

    How smart collections and empathetic communication can transform portfolio recovery, keep good customers and stay on the right side of the law.

    6 min

  11. A Guide to WhatsApp Collection Messages: Templates

    Copy and paste: message templates that work for collecting over WhatsApp without being intrusive, and recover more.

    1 min

  12. Effective Collection Strategies

    Discover the best practices for improving your collections process and recovering more of your portfolio.

    1 min

See every article on the blog

End of day

$ 3,470.00 Balanced

What a route of 37 visits with 4 collectors brings in on one day, with the portfolio balanced at close.

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CobrApp does not grant credit or lend money. It is a technology platform for collections management and portfolio control of loans issued by third parties.